Office Policies and Procedures

OFFICE HOURS:
Monday through Fridays: 8:30am to 5:00pm
Saturdays: 8:30am to 3:00pm

SCHEDULING:
Same day visits can be made for urgent problems.
We will make every effort to see acutely ill patients within 24 hours.

CO-PAYS:
Co-Pays are due at Check-in. Click here for our Financial Policy.

REFERRALS: Allow 48 hours for the office to process a requested referral.

PRE-CERTIFICATIONS:
If your insurance requires authorization on selected diagnostic testing, you will be notified when the approval number has been received.

APPOINTMENT CANCELLATIONS:
A fee may be charged for appointment cancellations that are less than 24 hours before the scheduled appointment.

MISSED APPOINTMENTS:
A $25.00 fee will be charged for all missed Brief appointments
A $75.00 fee will be charged for all missed Consultation and Physical appointments.

MEDICAL RECORDS:
Please arrange to have your medical records sent to our office.

PRESCRIPTIONS:
We e-prescribe. Contact your pharmacy for your prescription refills.
Click here for for our prescription refill procedure.

AFTER HOURS CARE:
An on-call doctor is available by telephone for emergent issues.
Click here to view a list of our physicians and their office phone numbers.

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